Travel agents and tour operators are in the business of tourism in which the experience of going to a new place is sold to the customers. The basic tool thus becomes the travel plan or itinerary as it is called. All the pre-sales pitches and conversions are based on the itinerary: how well it is prepared and what does it include. Usually, the travel agents spend quite a lot of time in the preparation of an itinerary as they want to give the maximum amount of information about the place and services offered without making it too long and uninteresting to the travelers. One of the best ways for a travel agent to create a good itinerary is to include pictures of the destinations to be visited and put it in a format that is pleasing to the eyes. An informative but pleasing itinerary plays a great role in conversion in travel business. All the travel agents want the travelers (customers) to have the best time of their life and would want to provide best itinerary as possible.
Today, a travel agent has to deal with a large number of enquires along with a minimum of two to three customizations for each enquiry. It leads to more work and creation of more itinerary for the travelers. This is leading to difficulty in responding within a stipulated time for the agents. Sometimes due to the large volume of enquires, travel agents tend to skip some potential enquires that could have converted into business. All these problem statements from the travel agents have given reason for the need for an itinerary generating software. A basic itinerary software would ease out some of the major issues for any travel agent in terms of time to generate an itinerary, thereby reducing time. Itinerary generation software will also provide features for editing the existing itinerary; thereby, the customization is just an edit of the original itinerary. Itinerary software for travel agents play a huge role in reducing the time consumption for the creation of an itinerary as well as the management of travel business for the travel agents.
Today, itinerary software for travel agents are used in large numbers. Even small travel business sectors are advancing and are using software for their business. Good travel itinerary software becomes handy with large enquiries also. It helps in accounting and managing the business. Some of the key features which an itinerary generating software provides are:
- Generation of the itinerary, editing and saving for future use
- Tracking enquiries
- Database of service providers, customers, etc
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