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Initial Deposit: Any confirmation is subject to an advance deposit receipt of 50 % of the total tour cost.
Balance 50% amount has to be paid one day prior to tour start date.
Payment Modes: Payment can be remitted through Bank transfer or Cheque (subject to realization)
Name of Account / Beneficiary Name : TOURGENIE Account No. : 50200029313905 Name of Bank : HDFC Bank Branch: Yama Building, M.G Marg, Gangtok IFS Code : HDFC0000420 Type: Current
Amendment in services: Amendment is subject to availability of related hotels/services and can only be done before the reconfirmation (07 days prior to the date of arrival). Additional cost as applicable for services would be charged for.
Amendment in Date: Travel date can be rescheduled maximum of up to 30 days, from the initial date of arrival, and rates or price confirmed is subject to change as it’s based on the prevailing rates and might increase due to currency fluctuation increase in the cost of fuel charges, change in any related tax structure, sudden change in hotels tariff or increase in transport cost.
Any amendment in date of travel beyond 30 days will be considered as canceled and Amendments cannot be made within 7 days of the date of travel.
Amendment in number of Pax: In case of reduction in the number of passengers, the cost will be increased as per our tariff and the supplement for the same has to be added along with the final payment. In such cases, please note that the advance deposit for the passengers not traveling cannot be adjusted or redeemed.
30 days prior to the date of travel 10% of total service cost.
30 to 11 days before the date of travel 50% of the total service cost.
10 days to date of Arrival 100% of the total service cost.
Cancellation Refund will be processed within 15 days from the date of cancellation and will be refunded to you only by online mode. If the online mode does not work then the cancellation amount will be sent to you by A/c Payee at par cheque.
In case travel arrangements are booked through sub-agents or channel partners refunds would be paid to the sub-agent or channel partners through whom the guest has booked.
The above booking and cancellation policy is applicable in Sikkim
Children above 10 years will be charged 100% as per Adult Rate (EPSR).
Children of 5 to 10 sharing parent’s room will be charged as per Child with Bed or Child No Bed.